Feedback - Attended a training session already?
We are keen to get feedback on our training sessions so we can improve them. We have
produced a feedback questionnaire (click here to download). Just complete it and email it back to
.
If you find the form or the questions too limiting then drop us an email or give our support team a ring.
We welcome feedback in all forms.
Training options
The MDSF Team are able to offer the following training options for the MDSF:
a) Overview of the MDSF for new users
This training course normally lasts half a day and is carried out on site,
either at Agency or Consultant offices. It is intended to explain the MDSF
to new users. It does not include any software training.
This training is intended for teams who are starting to use the MDSF
for the first time, and should be carried out near the beginning of the
relevant project. It is recommended that the whole project team including
Agency and Consultant staff attend the training.
The trainer is available for the whole day to provide time to discuss
queries, for example how the MDSF could be applied to particular projects.
The trainer will provide a short report to the MDSF Support Team on the
project(s) to which the MDSF is to be applied. This will assist the Support
Team when responding to support requests.
b) On-site training of new users in the use of the MDSF Software
This training normally lasts one day and is intended to assist new users when
applying the MDSF for the first time. The training should take place when the new
user has assembled the data sets required for the MDSF, and has run (or tried to
run) the MDSF. This 'hands-on' training is intended to help the user overcome any
difficulties encountered either with the MDSF or the input data being used. It is
carried out at the offices of the User using the User's computer.
c) Formal training of groups of new users in the MDSF
This is a formal training course which provides an overview of the MDSF and
normally lasts one day. It is intended for groups of new users. The course does
not include software training. The course will include an overview of the MDSF and,
in addition, will cover a number of items to be discussed by the participants.
These may include data management or application of the MDSF to particular projects.
In the past, this type of course has been helpful for groups of Agency staff who are
involved in using the MDSF for the first time.
This training is provided for groups of up to 20 people. It can either take place at
Wallingford or in the offices of the Agency or Consultants.
d) Formal training of groups of new users in the use of the MDSF Software
This is a formal training course in the use of the software and normally lasts
two days. It is intended for groups of new users.
The training team can provide data sets for use in the training if required. However,
wherever possible this training is carried out using data provided by the users so
that the training is directly relevant to the needs of individual users. Whilst all
reasonable endeavours will be made to incorporate the User's data into the training,
no responsibility will be taken by the training team for problems arising from the
use of the data.
This training is provided for groups of up to 10 people. It can either take
place at Wallingford or in the offices of the Agency or Consultants. The training team
will provide computers with the MDSF software mounted for this training course.
e) Other options
Other training could be provided on request, including:
- The modelling needed to provide water levels for use by the MDSF for
different applications at different scales, for example CFMPs, SMPs, Strategy
Plans, etc.
- Use of the MDSF for policy and strategy appraisal
- Use of the MDSF for Catchment Flood Management Planning
- Use of the MDSF for Shoreline Management Planning
Data and Facilities
Training can either be provided at Wallingford or at the Clients' offices.
Where training is undertaken at the Client's offices, the Client is requested
to provide:
- A dedicated training room
- A flip chart or a wipe board
- Directions and recommended accommodation
The training team will provide data sets for use in formal training. It is,
however, recommended that the Client also provide data sets for the training (to
be submitted to the training team in advance). Whilst all reasonable endeavours
will be made to incorporate the Client's data into the training, no responsibility
will be taken by the training team for problems arising from the use of the data.
Costs
The latest costs are available in the
training guidance note (section 4).
The training team reserves the right to charge a cancellation fee in the event that
the training is cancelled by the Client within two weeks of the agreed training dates.
Should you wish to book any of these options or require any other MDSF information, please
email the MDSF Team at .
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